When OnStar Member Dinah Spillers found herself trapped and in need of a place to stay during the deadly 2016 Gatlinburg wildfires, OnStar helped her find a hotel in a nearby city. Any Member can push the blue or red button in their vehicle to be connected with an Advisor if they’re caught in a crisis.* These Advisors can help provide medical assistance, directions to a safer area or the location of a nearby shelter.

Good Samaritans like James Welty use OnStar to help those in need, whether they’re helping an injured woman in a parking lot, or a dazed and disoriented person wandering down a highway. That’s because OnStar isn’t just for people on the road. It can be used to respond to emergencies, no matter who’s affected.

OK, so this isn’t actually on the list of features you’ll get with OnStar. But it turned out to be a nice benefit for OnStar Member John Chavarria, who runs a dachshund rescue in Texas. When he needed to use OnStar for Roadside Assistance* after blowing a tire, he ended up finding a forever home for a friendly dog named Oscar.