We’re a button-push away. 

OnStar Emergency Services when and where you need us.

We’re a button-push away. 

OnStar Emergency Services when and where you need us.

EMT Helps Woman in Passenger Seat With Oxygen Mask on

We’re here for you — no matter what kind of emergency.

Unexpected events can happen any time. Whether you’re in a crash, having a medical emergency, need assistance at home, or need help during severe weather, an OnStar Emergency Advisor* is ready to help you.

 

  • Caught in a storm or natural disaster? With Crisis Assist*, Advisors can help and help you locate shelter and resources and assist with directions when needed.
  • Stranded, out of gas, or have a flat tire? With Roadside Assistance,*  we’ll help coordinate assistance to your location and help you get back on the road in no time.
  • Involved in a crash? Automatic Crash Response* alerts us with your location and critical crash details so we can contact the appropriate 911 center to request help be sent to you, even if you can’t ask for it.

 

We’re the first and only non-911 company to be Tri-ACE certified by the International Academies of Emergency Dispatch®. No matter where you are or when you need us, our specially trained Emergency Advisors can contact 911 to request assistance be sent to your location and can provide emergency medical, fire and police support until help arrives on the scene. You are never alone and always have a human connection in your time of need when you have OnStar.

Life is unpredictable. It’s why we built the Safety & Security Plan.

Life can send us curveballs in all forms. We’re here for you. Lost? We’ve got you. Fender bender? We’ve got you. Flat tire? We’re on it. The OnStar Safety & Security Plan* gives you Turn-By-Turn Navigation*; GM Roadside Assistance* (including towing); and if you’re in a crash,* we’ll check in and request help, even if you can’t ask for it. 
See the Plan

Safety & Security Plan highlights 
OnStar Automatic Crash Response Blue Icon

Automatic Crash Response 

If you’re in a crash, we’re with you. Even if you can’t ask for help, we’ll request help for you. 
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OnStar Roadside Assistance Blue Icon

Roadside Assistance 

Whether you’re out of gas, your tire’s flat or your battery is dead, we’ll get you a tow or whatever help you need to get back up and running. 
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OnStar Guardian App Plan Blue Icon

OnStar Guardian® app 

You’ll have our safety services with you on your phone — wherever you are. Plus, add up to seven family members* or friends, so they’ll have OnStar safety too.  
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We’re here for you through all kinds of emergencies.

Emergencies come in many forms. Here are some of the ways we’re here for you. 
GMC Truck Driving Away From a Wildfire on a Mountain Road

We have your back during a crisis.

In the event of the unexpected, it helps to know what you can expect from OnStar. Here’s how we can help you through a crisis situation.
Learn More
Upward View of OnStar Advisor With Headset on

Questions about our Emergency Services? We have answers.

We’ve answered some of the most commonly asked questions people ask us about our Emergency Services.
See Questions
EMT Helping a Vehicle Passenger Through the Window

Helping our heroes serve.

See how OnStar supports the work of first responders.
Learn More

We’re here for you through all kinds of emergencies.

Emergencies come in many forms. Here are some of the ways we’re here for you. 
GMC Truck Driving Away From a Wildfire on a Mountain Road

We have your back during a crisis.

In the event of the unexpected, it helps to know what you can expect from OnStar. Here’s how we can help you through a crisis situation.
Learn More
Upward View of OnStar Advisor With Headset on

Questions about our Emergency Services? We have answers.

We’ve answered some of the most commonly asked questions people ask us about our Emergency Services.
See Questions
EMT Helping a Vehicle Passenger Through the Window

Helping our heroes serve.

See how OnStar supports the work of first responders.
Learn More
Graphic of a Blue Map and an Emergency Entrance

Where’s the nearest hospital? 

Wayne and Michele Barnekow were on the road from Wisconsin to Florida when Wayne had a life-threatening allergic reaction. Michele pushed the red Emergency button. 

See the Story

Try our most popular features on us

Enjoy the most popular features OnStar has to offer like In-Vehicle Data*, remote commands* and safety services* on us* in an eligible Chevrolet, Buick, GMC or Cadillac vehicle.

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Man Using his Smartphone While Loading up his Vehicle